To answer the question about “What is NLP”. We’d first have to understand the intention of it’s founder’s, Richard Bandler and John Grinder. They where looking to duplicate or replicate what they considered excellent behavior. What we should say is duplicate or replicate the “EFFECT OF EXCELLENT BEHAVIOR”.
They quickly discovered they needed a model to “Reverse Engineer” each behavior to identify the “CAUSES OF A BEHAVIOR”. This led them to a discovery what soon became that model of behavior and communication we now refer to as Neuro-Linguistic Programming. Or as it is more commonly referred to as NLP.